The team at our Operations Center takes care of all the issues connected with repatriation or patients transfer and communicates in several languages. The Operations Center is always on standby and reachable day and night, even on weekends and public holidays. The vehicles required for rescues, repatriation, relocation, or transplant transport are always available immediately.

Task portfolio of our Operations Center

  • Air ambulance organization with airplanes or helicopters, including shuttles and further transport with ambulances
  • Organization and coordination of scheduled flights, if necessary with a medical escort
  • Communication in the name of the cost carrier with timely information to concerned parties, the hospitals and doctors involved, as well as with other participants
  • Organization and acquisition of all necessary entry, landing, and overflight permits
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